FAQ

AirLnk FAQ


What is AirLnk?


AirLnk is an NFC-powered smart networking wristband and digital business card platform that lets users instantly share contact information, social media profiles, websites, music, payment links, and business information with a single tap.


What products does AirLnk sell?


AirLnk currently sells Smart Wristbands and Smart Cards for quick digital profile sharing.


How does AirLnk work?


Set up your AirLnk profile, add your links and contact information, then tap your AirLnk wristband or card to a compatible phone. The other person can open your profile and connect with you.


Do I need the AirLnk app?


You may need the AirLnk app or an AirLnk account to create, update, and manage your profile. People who receive your profile can usually view it from a web browser.


Do AirLnk products need batteries or charging?


No. AirLnk Smart Wristbands and Smart Cards use NFC technology and do not need charging.


Which phones work with AirLnk?


Most modern smartphones with NFC support can interact with NFC products. Performance may vary depending on phone model, phone settings, case thickness, operating system, browser, and network connection.


Can I update my profile after I buy?


Yes. You can update your AirLnk profile information without replacing the physical wristband or card.


What can I share with AirLnk?


You can share contact information, social media profiles, websites, business links, music links, payment links, and other profile information supported by the AirLnk platform.


Are AirLnk wristbands waterproof?


The AirLnk Smart Wristband is designed to be durable and waterproof for everyday use. Avoid unnecessary damage, extreme conditions, or misuse.


What sizes are available for wristbands?


AirLnk Smart Wristbands may be available in Small, Medium, and Large, depending on color and inventory. Some color and size combinations may sell out. Current availability is shown on the product page before checkout.


What colors are available?


Availability may change, but AirLnk Smart Wristbands may include Blue, Pink, Gold, Silver, Green, and Black. AirLnk Smart Cards may include Black and White.


How long does shipping take?


Orders typically process within 1-3 business days. Shipping options and estimated delivery times are shown at checkout before payment.


Do you ship internationally?


AirLnk may ship internationally to selected countries and regions available at checkout. International shipping times, duties, taxes, and customs requirements vary by destination.


What is your return policy?


You may request a return within 30 days after delivery if the item is eligible under the AirLnk Return and Refund Policy.


What if my item arrives damaged or incorrect?


Contact AirLnk within 7 days of delivery with your order number and photos. AirLnk will review the issue and determine the appropriate replacement, exchange, return label, or refund.


How do I contact AirLnk?


Contact AirLnk through https://airlnk.com/pages/contact-us or sebastian@airlnk.com.